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Customer Service
We at Greater Goods take pride in our customer service. We strive to deliver quality, handmade goods to you in a timely and efficient manner. You can reach our friendly and informative staff 10:00 - 6:00 PST Mon - Sat, and 12 - 5 Sun. For information call us at 541-485-4224
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About Returns and Exchanges
If your product is not what you expected, call us within 15 days of the shipping date. Customer satisfaction is our goal. You can reach someone by phone Mon - Sat 10-6 PST and Sun 12- 5 PST. 1-541-485-4224.
You can also email us, but please do not send any credit card information by email; it is not secure!
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Our Committment to Your Privacy
At Greater Goods, we're committed to keeping your order information confidential. Read more about our privacy policy
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Placing Orders
At this time stock in some items is limited. To avoid backorders, please call us to confirm availability. You may place your order now on-line, or call us at 541-485-4224 or 1-800-535-8039 during our storefront business hours. Mon - Sat 10-6 PST and Sun 12 - 5pm PST.
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Shipping Information
We strive to offer the same exceptional customer service to our online customers, as we offer to those in our storefront.
We will promptly notify you if there will be a delay with shipping your purchase. We use recycled shipping boxes and materials whenever possible.
We limit our shipping to the United States and Canada. Sorry, we cannot ship overseas at this time.
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